At High Country Lavender, your privacy matters to us. This policy explains what personal information we collect, how we use it, and the choices you have.
When you shop with us, create an account, or sign up for emails, we collect information such as:
Name and contact details (like your email, phone, and shipping address)
Order history and payment information (through secure third-party payment processors)
Account login details (if you create an account with us)
Any messages or inquiries you send us
When you visit our website, we also use cookies and similar technologies to:
Understand how people use our site (via tools like Google Analytics)
Help our website run smoothly and remember things like your cart
Improve your browsing experience
We use your information to:
Process and ship your orders
Communicate with you about your purchases, account, or customer service needs
Send you occasional updates about our farm, products, and special offers (you can unsubscribe at any time)
Analyze site traffic so we can keep improving
We respect your privacy. We never sell your information.
We only share your data with trusted services that help us run our business (like payment processors, shipping carriers, and analytics providers), and only for the purpose of serving you.
Manage cookies: You can adjust your browser settings to refuse cookies if you’d like.
Emails: You can unsubscribe from our marketing emails at any time using the link at the bottom of each email.
Account: If you’ve created an account, you can log in to review or update your information.
We take reasonable steps to protect your data, using secure systems and working with reputable providers. However, no online transmission is ever 100% secure, so we can’t guarantee absolute security.
If you have any questions or would like to request that we delete your account or personal data, please reach out anytime at {your email}.
336-509-1212