Privacy Policy

At High Country Lavender, your privacy matters to us. This policy explains what personal information we collect, how we use it, and the choices you have.


What we collect

When you shop with us, create an account, or sign up for emails, we collect information such as:

  • Name and contact details (like your email, phone, and shipping address)

  • Order history and payment information (through secure third-party payment processors)

  • Account login details (if you create an account with us)

  • Any messages or inquiries you send us

When you visit our website, we also use cookies and similar technologies to:

  • Understand how people use our site (via tools like Google Analytics)

  • Help our website run smoothly and remember things like your cart

  • Improve your browsing experience


How we use your information

We use your information to:

  • Process and ship your orders

  • Communicate with you about your purchases, account, or customer service needs

  • Send you occasional updates about our farm, products, and special offers (you can unsubscribe at any time)

  • Analyze site traffic so we can keep improving


Sharing your information

We respect your privacy. We never sell your information.
We only share your data with trusted services that help us run our business (like payment processors, shipping carriers, and analytics providers), and only for the purpose of serving you.


Your choices

  • Manage cookies: You can adjust your browser settings to refuse cookies if you’d like.

  • Emails: You can unsubscribe from our marketing emails at any time using the link at the bottom of each email.

  • Account: If you’ve created an account, you can log in to review or update your information.


Keeping your information secure

We take reasonable steps to protect your data, using secure systems and working with reputable providers. However, no online transmission is ever 100% secure, so we can’t guarantee absolute security.


Questions?

If you have any questions or would like to request that we delete your account or personal data, please reach out anytime at {your email}.